Emergency Preparedness

Contact us at Customer Service for the latest information on your local store and for any urgent pharmacy inquiries 1-888-991-2299


During severe weather and emergency situations we may experience store closures. However our first priority is you, our customers. Please contact us at the number above to find out up to date information about your local London Drugs stores, as well as where to pick up prescriptions and / or emergency supplies.


During an emergency if a store is able to remain open we will offer:


Pharmacy Emergency Closure Procedures:

If a store has to close due to an emergency situation, our pharmacists will remain on site as long as possible to ensure prescriptions are made available to our customers. If a pharmacist is unable to stay in the store we will make arrangements for prescriptions to be filled at the nearest London Drugs. It is always best to call ahead if possible to know the latest status at the store before coming in.


Emergency Preparedness Checklist (pdf):

Click Here