Careers Help

If you're experiencing problems applying on-line, please contact our General Human Resource Line at 1-866-678-6166 (available Monday-Friday 8-5:30 PM PST) or Email anytime: careers@londondrugs.com

Applying to a Job:

  1. Click Current Openings (or Our Jobs and then "View Jobs/Apply for a Job") Advance to Step 6 if you want to see all jobs at all locations.
  2. To search on a specific job category, click the box beside each category of interest
  3. If you would like to search on a specific location, scroll down and click the magnifying glass to the right of the "Location" box
  4. Find and click on the desired location. i.e. Nanaimo
  5. To search on multiple locations, click on the plus sign ( + - ) beside the location field to add a row for another location and then repeat Steps 2 & 3. To delete a row, click the minus sign (to search on all locations, leave that field blank)
  6. Click the yellow "search" button to display a list of results based on the criteria selected
  7. Check the "Job Basket" box beside each job you are interested in
  8. Click the yellow "Apply for Jobs in Basket" button. If you are a new applicant, then:
  9. Click "Are you a new applicant? Click here to register", enter your email address and a password of your choice, then click the "Register" button. Go to Step 11. If you are a returning applicant, then:
  10. Enter your email address and password and then select the "Sign On" button
  11. At "Your Online Resume" page, choose either to attach your resume or to copy/paste your resume.
  12. Enter and/or verify all of your personal contact, and other requested information throughout the application pages
  13. At the final page, click on the "Submit" button in order to save and submit your application.

NOTE: Your email/password and application will only be saved once you have selected the "Submit" button on the final page of the application. A confirmation email will be sent to you at this point.


Job Search Agent:

This tool allows you to create an automated search so that when a job opens up which matches your desired category, you will be invited by email to apply to the job opening.

  1. Click on Our Jobs
  2. Locate the "Job Search Agent" heading and select "click here to set up your search criteria". If you are a new applicant, then:
  3. Click "Are you a new applicant? Click here to register", enter your email address and a password of your choice, then click the "Register" button. Go to Step 5. If you are a returning applicant, then:
  4. Enter your email address and password and then select the "Sign On" button
  5. At the "Job Search Agent Profile" page, check the box beside each of the job categories you are interested in
  6. If you would like to specify one or more location in your search criteria, scroll down and click the magnifying glass to the right of the "Location" field
  7. Find and click on the desired location. i.e. Nanaimo
  8. To search on multiple locations, click on the plus sign ( + - ) beside the location field to add a row for another location and then repeat Steps 2 & 3. To delete a row, click the minus sign (to search on all locations, leave that field blank)
  9. When all desired criteria has been specified, click on the SAVE button
  10. When a position opens up, you will be emailed an invitation to apply to the job posting
  11. To view the results of your Job Search Agent at a future date (at least 24 hours after you have set up or made changes to your criteria) go to Our Jobs and then locate the "Returning Applicants" heading
  12. Select "Click here if you are a returning applicant"
  13. Click on Job Search Agent Results and then scroll down to any matches to your specifications
  14. Check the "Job Basket" box beside each job you are interested in applying to
  15. Click the yellow "Apply for Jobs in Basket" button
  16. At "Your Online Resume" page, choose either to attach your resume or to copy/paste your resume.
  17. Enter and/or verify all of your personal contact, and other requested information throughout the application pages
  18. At the final page, click on the "Submit" button in order to save and submit your application.

NOTE: Your application will be saved only after you have selected the "Submit" button on the final page of the application. A confirmation email will be sent to you at this point.


Performance and System Access Tips:

If you have browser issues please try the following:

  1. Delete Browser Cache
  2. Delete Cookies
  3. Verify Your Settings:
    You may need to disable or modify your settings for the following:
    • Internet Filtering and Monitoring Software
    • Personal Firewall
    You may need to modify
    • Privacy Setting (Medium to High)

Browser errors:

The following error message indicates a problem with our servers:

"Error 500 - Internal Server Error
From RFC 2068 Hypertext Transfer Protocol - HTTP/1.1:10.5.1
500 Internal Server Error
The server encountered an unexpected condition which prevented it from fulfilling the request."

If you should receive any of the above error messages, we ask that you please try again in 15 minutes. If problem persists, please contact our webmaster.


Sign in Tips

New registrant
From the Identification page, make sure you click on the hyperlink: Are you a new applicant? Click here to register.

This will allow you to enter your email address and confirm your password. Make sure to use a password that is less than 12 characters.

Need an email address?
There are a number of sites on the internet that provide access to email accounts, free of charge (for example: www.yahoo.ca or www.hotmail.com).

Returning Applicant - Helpful hints


Search Tips

If you would like to do a search for:

You can also search using other parameters in our 'Other Miscellaneous Criteria'.

Please note: Not all of our job openings have a specified salary range. Selecting the minimum salary may restrict opportunities that are available to you.

You can search on more than one criteria - follow the above instructions.


Frequently Asked Questions (FAQs)

Q: I do not have the time to complete the online application. Can I just submit my resume by email, fax or simply drop it off at a store?
A: All resumes, no exception, must be submitted using our Recruitment System.

Q: I previously submitted my resume and the information in my online application is incomplete. Why?
A: We have used an automated process to extract information from your resume and populate our new Recruitment System.

Q: I previously registered but didn't have time to complete the online application. I am trying to sign in again and I get an error message. Why is the system not recognizing my email and password?
A: Only once you have completed and submitted your online application, will your email address and password be saved. Closing your browser without submitting is like cancelling your online application.

Q: I am using the Attach Resume File option when completing my online application. Is my resume only being used for data extraction purposes or will my original resume be accessible to the recruiting manager?
A: In addition to being used as a data source for the resume extraction process, the resume that you attach will also be available for Recruiting Managers to view and perform searches.

Q: I would like to include a cover letter, references and transcripts to my online application. Does the system allow me to attach such documents?
A: Yes, you have the ability to attach additional documents. Once you have completed your resume, you can navigate to the applicant home page and access the Manage Additional Attachments menu item.It is important that you specifiy the purpose of your additional document. (E.g. If you are applying for a specific job and would like to add a cover letter, make sure to specify either the job requisition number or job title.)

Q: When completing my online application, the system returned me to the sign on page. When attempting to sign on again, the system did not recognize my email address and password. What happened and how do I prevent the system from doing this?
A: For your privacy and protection, you have a time limit of 20 minutes per page to complete the online application. If you are taking more than 20 minutes to complete one page of the online application the system will 'kick' you out when clicking on "Search", "Next", "Previous" or any other push button. The system will not recognize your email address and password if you did not reach the final Submit page of the application and press the Submit button.