Terms & Conditions

Please Read These Terms And Conditions of Use Carefully Before Using This Site.

By using this site or the site at ldhealth.com (collectively, the "Site"), you accept these terms and conditions of use. If you do not agree to these terms and conditions of use, please do not use the Site. Additional terms and conditions of use apply to London Drugs photo lab by clicking here. Except where stated otherwise, the term "London Drugs" used on the Site shall be deemed to include London Drugs Limited and its affiliates, subsidiaries, successors and assigns. London Drugs reserve the right, at its discretion, to change, modify, add or remove portions of these terms and conditions at any time. Please check these terms and conditions periodically for changes. Your continued use of the Site following the posting of changes to these terms and conditions will mean you accept those changes.


Restrictions on use of Materials

 London Drugs owns and operates the Site. LONDON DRUGS, the London Drugs Logo, and NOBODY DOES IT BETTER are registered trade-marks of London Drugs. Other registered trade-marks, trade-marks, related words, domain names and logos which are the property of London Drugs may appear from time to time on the Site. All other trade-marks, product names and company names or logos cited herein which are not the property of London Drugs are the property of their respective owners. London Drugs' trade-marks may not be used without London Drugs' express authorization and, without limiting the generality of the foregoing, London Drugs' trade-marks may not be used in connection with any products or services which are not London Drugs' or authorized by London Drugs, or in any manner that is likely cause confusion among customers or potential customers of London Drugs, or in any manner that disparages or discredits London Drugs. All material contained on the Site including the content, site design, text, graphics, and the selection and arrangement thereof are the copyright of London Drugs (unless otherwise expressly stated). No material from the Site or any website owned, operated, licensed, or controlled by London Drugs may be copied, reproduced, republished, linked to, framed, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. You may not display or provide for display pages from this Site in a frame less than the entire size of display space on a browser program. If you wish to link to this Site, please contact us to obtain our written approval. Failure to obtain such approval in advance is a violation of this agreement and an infringement of London Drugs' copyright and other proprietary rights, and is expressly prohibited. Modification of the materials or use of the materials for any other purpose than those described above is a violation of London Drugs' copyright and other proprietary rights, and is also strictly prohibited.


General Disclaimer and Limitation of Liability

You expressly agree that use of the site is at your sole risk. The site, the services and the information or materials herein are provided on an "as is, where is, as available" basis. London drugs makes no representations or warranties, either express or implied, of any kind with respect to the site, its contents (including without limit product descriptions and prices) or the services. London drugs disclaims all warranties, express or implied, including, but not limited to, merchantability and fitness for a particular purpose. The user expressly acknowledges that (i) there are no warranties or representations made regarding the content of the site including without limitation how current it is, its accuracy, its completeness, its availability, its security, that defects will be corrected or that the site, any hyperlinked website, or the servers upon which they reside is free of viruses or other harmful components; and (ii) as a service to users of the site london drugs includes links to other websites that london drugs has no control over, and makes no endorsements or representations of any kind regarding the products, services, business practices, content or appropriateness of content on such websites, and the user hereby irrevocably waives any claim against london drugs with respect to such websites. None of london drugs or any of its respective directors, employees, agents, or other representatives will be liable for damages, claims, expenses or other costs (including without limitation legal fees) arising out of or in connection with the use of, or inability to use, the site or any information contained on it, or any hyperlinked website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect, exemplary, punitive and consequential damages, loss of user photos, programs or data, income or profit, loss or damage to property and claims of third parties. You agree that your exclusive and sole remedy is to stop using the site.


Disclaimer Regarding Health Information

London Drugs does not warrant or guarantee the accuracy, completeness, correctness, timeliness, or usefulness of any medical or health information posted or otherwise available on or through access to the Site. London Drugs is not responsible for the content of any linked pages, or any other sites linked to the Site and London Drugs assumes no liability or responsibility arising from the contents of any off-site pages or sites. The information provided by London Drugs on the Site are for educational purposes only and in summary form intended to provide general consumer understanding and knowledge of health care topics and London Drugs is not responsible and shall not be liable to you or anyone else for any action or decision taken in reliance upon the information contained in the Site. You are responsible to review and understand all package and package insert information concerning products purchased from London Drugs. The information provided on the Site is not intended to be used as a substitute for professional medical diagnosis or treatment. You should seek the advice of your doctor or pharmacist prior to starting any treatment or in connection with any health problems or questions.


Security and Privacy

London Drugs strives at all times to protect the security and privacy of any information you provide over the internet to London Drugs, including but not limited to, for the purpose of requesting a quote for insurance coverage, filing an insurance claim or requesting an on-line prescription refill. However because of the inherent nature of the internet, London Drugs cannot guarantee that this information will not be improperly accessed or used by third parties. You are submitting this information over the internet to London Drugs at your own risk. For further information please refer to the Privacy and Security sections of this Site.


In Store Pickup

If you are placing an order online using the In-Store Pickup method your order must be picked up within 5 days of its arrival at your designated store. After that time, London Drugs reserves the right to cancel the order, in which case your payment will be fully refunded.


Ship to Store

If you are placing an order online using the Ship to Store method your order must be picked up within 15 days of its arrival at your designated store. After that time, London Drugs reserves the right to cancel the order and reverse the transaction, in which case your payment will be fully refunded.


Product Information and Flyers

London Drugs may include on this Site items that may be featured in London Drugs' flyers, product descriptions or items which are otherwise available through London Drugs' retail stores. For any discrepancies between the information provided on this Site and the information in the flyer or at the store, the information in the flyer or store, as the case may be, shall be determinative, subject to London Drugs' ability to correct errors and omissions at any time. We cannot guarantee the availability of any products or items described on the Site and some may not be available at all London Drugs locations or at all due to space limitations, unavailability of supply or for other reasons. All prices shown are before any applicable tax. London Drugs reserves the right to limit quantities and to correct errors or omissions prior to processing a purchase request. While London Drugs strives to provide accurate product and pricing information, pricing or typographical errors may occur. We do not warrant the accuracy of any specifications, pricing, warranty or other product information contained in this Site and any information included is subject to change by London Drugs at any time. Without limiting the generality of any other terms and conditions on this Site, London Drugs does not accept liability for any errors or omissions which may be found on this Site or for unavailability of any product.



You agree to indemnify, defend and hold harmless London Drugs, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity (including negligent or wrongful conduct) related to your use of the Site.


Governing Law and Jurisdiction

The Site is controlled by London Drugs from its office within the Province of British Columbia, Canada. This Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these places has laws that may differ from those of the Province of British Columbia, Canada, by accessing this Site, you agree that all matters relating to access to, or use of, the Site, or any other hyperlinked website, shall be governed exclusively by the laws of the Province of British Columbia and the laws of Canada applicable to the Province of British Columbia, without regard to the conflicts of laws principles thereof. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of British Columbia and acknowledge that you do so voluntarily. You are responsible for complying with your own local laws.


Special Order Items Terms and Conditions

Special order items will be shipped from our suppliers at the earliest opportunity. While many items can be shipped in a matter of days, some items may take several weeks. You will be notified should there be any unexpected delays.



In the event that any parts of any terms and conditions are held to be indefinite, invalid, illegal or otherwise voidable or unenforceable, the other parts of those terms and conditions will not fail on account thereof, and the balance of the terms and conditions will continue in full force and effect. The terms and conditions on the Site constitute the entire agreement between you and London Drugs governing your use of the Site. You may also be subject to other terms and conditions when you access other sites or other portions of the Site (if specified) or if you access or purchase third party content or software. The failure or delay of London Drugs in exercising any right or remedy under the terms and conditions or elsewhere shall not constitute a waiver of such right or remedy. The section titles in these terms and conditions are for convenience only and have no legal or contractual effect. 


Version Date: November 2011