The London Drugs CDE

A number of London Drugs CDEs are available to help you gain a better perspective on diabetes management. If you have been newly diagnosed with the condition, or have questions concerning its ongoing management, you may wish to set up an appointment with a CDE, at a store that is convenient for you. (At the present time, not all London Drugs locations have a CDE on staff. Please enquire at your local London Drugs pharmacy to determine if there is a CDE on staff in your area.)

During your consultation at one of our privacy booths, the CDE can explain the many helpful services London Drugs provides for people with diabetes. These include information on nutritional options; referral to other health professionals within the community—such as podiatrists—when required; help with insulin pump therapy, and the use of a safe syringe disposal system. Of course, since the London Drugs CDE is first and foremost a pharmacist, he or she will be able to inform you of new developments in oral medications, insulin advancements and treatment regimens.

Perhaps one of the services most appreciated by our customers with diabetes, is the CDE’s ability to follow up on treatment regimens to make sure everything is going well for you, and to recommend changes if improvements could be made.

“Customers with diabetes are often surprised to learn of all the services London Drugs provides for their benefit,” says Phil, a CDE at the Gibsons, B.C. location. “And because we keep up-todate on all aspects of diabetes, we can often help out in unexpected ways.” One customer was very concerned about the financial burden of purchasing diabetes supplies and was pleased to learn from Phil about the Diabetes and Disability Tax Credit available through the federal government. Another customer was concerned about the natural health supplements she was taking and whether they would interfere with the way her body processed glucose. “We are able to answer these questions because we keep up with all that is new in the world of diabetes,” says Phil.

Working within the community

The knowledge and experience of London Drugs CDEs is not only appreciated by pharmacy customers. CDEs also perform a valuable service within the community.

“As a CDE I have been asked by local diabetic support groups to make presentations on various topics,” says Phil. “It has allowed me to develop productive relationships both inside and outside of the pharmacy with patients and other health care professionals.”

Phil, and other London Drugs CDEs, also foster strong working relationships with local doctors, helping with diabetesrelated questions and patient care management.